Join us, and you’ll work as part of a team to make a real, lasting difference to our customers’ lives. You’ll deliver services that meet their assessed needs, promoting social inclusion and independent living – treating everyone as an individual, and encouraging them to make the most of their skills and choices.
During your apprenticeship, you can work with any of the above client groups. Click on a client group to find out more.
Mental Health
Mental illness is a major cause of people losing their homes. We provide vital support to people with mental health issues – ending the spiral of social exclusion and homelessness for once and for all. We offer residential care, floating support and outreach services, all of which provide flexible, tailored and practical assistance. Our customers are encouraged to access appropriate training, employment and leisure activities – and are helped to develop essential daily living skills.
Learning Disabilities
People with learning disabilities have a wide spectrum of needs - and we offer a range of services to meet them all. Our outreach services provide support to people in their own homes - we also operate accommodation schemes with 24-hour support. Our customers are assisted to manage their own homes and tenancies, and are encouraged to grow in confidence, build independent living skills, access employment and training opportunities, and develop brighter futures.
Homelessness
Tackling homelessness continues to be one of our core activities. Our four hostels in central London provide temporary accommodation and support services to over 430 homeless people - many of whom have a history of rough sleeping, and have been excluded from other services because of their chaotic lifestyles. We don’t just give them a temporary roof over their heads, but aim to deliver longer-term solutions – helping them access medical care, training and employment, and enabling them to live more independently in the future.
Young People
We provide services to young people with a variety of needs. Some are leaving care or homeless – others are teenage parents, substance users or have mental health issues. Whatever their background, we provide them with expert and personally-tailored support. This may be delivered in their own homes, or through our supported housing projects – these are staffed 24 hours a day, and provide a secure environment in which to learn life skills and pursue training, education and employment opportunities.
Families
We provide wide-ranging services to families with housing and support needs – these families come from all kinds of backgrounds, and have an equally diverse range of needs. As well as working with homeless families, we also provide support to single parents, and to women and children escaping from domestic violence. Our support workers help each family to deal individually with their problems, and to move forward with their lives.